For campground owners
How RoadWave works at your campground.
Eight steps, start to finish — from a guest scanning your QR at the front desk to your weekly engagement summary landing in your inbox. Every step is opt-in, privacy-first, and skippable.
The full flow
Start to finish.
A camper pulls in and scans the QR code
You print the QR (8.5×11, 5×7, or 4×6) and post it at your front desk, check-in counter, welcome packet, or activity board. Guests scan with their phone camera — no app store, no download. They land on a private welcome page branded with your campground name and logo.
Privacy · You see "QR scanned" on your dashboard as an aggregate number. You never see who scanned, what site they're on, or any device details.
The welcome page shows two clear options
"Check In to This Campground" — full experience, choose visibility, see other campers, post a wave. "Just See Campground Updates" — read-only, no account, perfect for guests who only want your bulletins and meetup posts.
Privacy · The read-only path requires zero data from the camper. Even the check-in path collects only what the camper picks themselves.
Check-in: the camper picks their own visibility
A single-screen form: Visible (open to a wave), Quiet (hidden but can wave first), Invisible (look around only), plus optional interest chips like Coffee, Dog walk, Hiking, Fishing. They tap "Complete Check-In" and they're in for 24 hours.
Privacy · No exact site number is ever captured. No always-on GPS. The camper picks visibility every time they check in, and can change it anywhere from /settings/privacy.
They see your campground's welcome page
Your bulletins ("Coffee meetup tomorrow at 9 AM near the clubhouse"), your meetup posts, the optional "Leave a Google Review" button, the "Book Your Next Stay" button with your promo code, the categorized "Contact the Office" form. Everything they can do is opt-in.
Privacy · Other campers on the page only see what the camper chose to share — display name, optional interests, optional travel style. No real name, no email, no site number.
They can find shared-interest campers — or skip it
The "Campers checked in here" tab shows who else is at your campground (Visible mode only). Tap a camper to see their interests and an optional status note. The camper can send a wave. A wave only opens a private hello when the other person also waves back.
Privacy · No public chat. No private chat until a mutual wave. Quiet and Invisible campers don't appear in this list at all. The whole social layer is skippable.
You post a bulletin or meetup → guests see it instantly
From /owner/bulletin or /owner/meetups, you write a short message (≤280 chars), pick a category, optionally set an expiry. Every checked-in camper sees it on their /home and /meetups in seconds. You can post a pickleball meetup, a weather alert, a coffee hour, a quiet-hours reminder.
Privacy · You don't see who read your bulletin. The dashboard shows an aggregate "bulletin views" count for the week.
Your dashboard shows engagement, not surveillance
Active check-ins right now. QR scans this week. Review-button clicks. Book-again-button clicks. Contact-office messages. Pulse-check responses ("How's your stay?"). Bulletin views. A weekly summary email every Monday.
Privacy · You never see individual guest names, contact info, or what tab they tapped. You see counts. The only place individual messages show up is your inbox, where guests have intentionally chosen to message you.
Check-in expires after 24 hours
No always-on visibility. When the 24 hours are up, the camper drops off the "campers here" list automatically. If they're staying longer, they re-scan or use the Check In tab in the app to extend.
Privacy · The sliding 24-hour window is the floor on privacy. A camper who left your campground three days ago is invisible to everyone, including you.
Just as important
What RoadWave is not.
If you've used a guest-engagement product before that turned into surveillance, public-chat moderation, or yet another front-desk system, here's what RoadWave refuses to be.
A public group chat
There is no campground-wide chat thread. The only messages between campers happen privately after both people waved.
A reservation system
RoadWave does not handle booking, payments, or site assignments. It complements Campspot, Newbook, Bonfire, and your spreadsheet — it does not replace them.
A surveillance tool
You see aggregate counts. You never see exact site numbers, real names, contact info, or movement.
A data broker
Guest data is never sold or shared with third parties. Your campground's dashboard data stays with your campground.
A required guest app
No app store. No download. Web-only. The QR opens a page in the guest's default browser.
See it on your campground.
Sign up in two minutes. Print the QR. Post it at your front desk. Watch your first check-in come through within an hour of a guest scanning it.
Questions? Email hello@getroadwave.com — a real human reads every message.