For campground owners
Safety, simply.
How RoadWave protects guests, and how it fits alongside what you're already doing.
Last updated: April 2026
Optional & 18+ only
RoadWave is an optional amenity. No guest is required to use it to stay at your campground. Sign-ups confirm they are 18 or older; suspected underage accounts can be reported and removed.
Privacy-first by design
- RoadWave never shares a guest's exact site number with another camper.
- Real names are optional — guests pick a display name.
- Each profile field has its own share toggle (rig type, hometown, pets, note, etc.).
- Check-ins automatically expire 24 hours after the QR scan.
- No public posts, no open group chat, no advertiser tracking.
Guests control their own visibility
Four modes, switched in one tap:
- Visible — appears in the campground's checked-in camper list.
- Quiet — hidden from camper lists; can still wave first.
- Invisible — completely off the grid; no presence at all.
- Campground Updates Only — you can see official campground updates and meetup prompts without appearing to other campers, sending waves, or opening private hellos.
Guests can switch modes at any time, and no one is notified when they do.
Report & block, built in
Every profile and message thread has a report button. Guests can also block another camper from their settings — blocked accounts cannot see, wave at, or message them again, across campgrounds and seasons.
Reports are reviewed as part of RoadWave's trust and safety process. The full process is published at /safety-protocol.
What RoadWave is not
RoadWave does not replace campground staff or emergency services. For on-site issues, guests are directed to your team first; for emergencies, to 911. Each party — RoadWave, the campground, and the guest — remains responsible for its own operations.
Liability & scope
RoadWave is an independent third-party guest connection platform. RoadWave does not provide security, emergency response, background checks, guest supervision, or law enforcement services. Each party remains responsible for its own operations, staff, property, guests, and legal obligations.
For the full conduct expectations, see the Campground Partner Terms.
Who to contact
- Emergencies on site — 911, then your campground staff.
- Guest disputes that don't involve RoadWave use — your existing process.
- A guest's RoadWave account behavior — the in-app report button or safety@getroadwave.com.
- Anything else (questions, concerns, partnership ideas) — hello@getroadwave.com.
Questions
Email hello@getroadwave.com. A real person reads every message.